Lesson eLearning

A consumer wants to file a complaint for a defective washing machine. The claim amount is ₹8,50,000. According to the Consumer Protection Act, which consumer forum will have jurisdiction over this dispute? State the monetary limits for the three tiers of consumer forums.

medium 3 marks Class 10 · Economics · Consumer Rights
Answer
Claims up to ₹1  lakh go to the District Forum, ₹1  lakh to ₹10  lakh to the State Commission, and above ₹10  lakh to the National Commission.

Step-by-step solution

  1. Identify the three tiers: District Forum, State Commission, National Commission.
  2. Recall the monetary limits: District Forum handles claims up to ₹1  lakh; State Commission handles claims above ₹1  lakh but not exceeding ₹10  lakh; National Commission handles claims above ₹10  lakh.
  3. Since the claim is ₹8,50,000 (between ₹1  lakh and ₹10  lakh), the appropriate forum is the State Consumer Disputes Redressal Commission.
  4. State the limits clearly as the final answer.
Common mistake: Mixing up the monetary limits of the District Forum and State Commission

Concept tested: Jurisdiction of consumer forums

Published · How this solution was prepared and checked

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