Lesson eLearning

A manufacturing unit is facing low worker morale, frequent absenteeism and reduced productivity. As the manager, design a comprehensive directing plan that incorporates delegation, motivation, communication, and performance monitoring. List the key steps you would implement and briefly justify each step.

hard 5 marks Class 12 · Business Studies · Directing
Answer
The directing plan includes delegating specific tasks, implementing motivational incentives, establishing clear communication channels, and setting up regular performance reviews

Step-by-step solution

  1. Identify tasks that can be delegated to supervisors to reduce manager overload and empower staff
  2. Assign those tasks with clear authority and responsibility, noting why delegation helps morale
  3. Choose motivational incentives (e.g., performance bonuses, recognition) that address both hygiene and motivator factors
  4. Explain how these incentives reduce absenteeism and raise engagement
  5. Set up formal communication mechanisms such as daily briefings and suggestion boxes
  6. Justify that regular two‑way communication clears doubts and builds trust
  7. Design a performance‑monitoring system: set measurable targets, conduct weekly reviews, give feedback
  8. State that monitoring links effort to reward and allows corrective action
Common mistake: Skipping performance monitoring or not linking each step to the overall objective

Concept tested: Directing plan formulation

Published · How this solution was prepared and checked

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