Explain the delegation process in an organization. Include the steps involved, the benefits it provides to both the manager and the subordinate, and two common pitfalls that may arise if delegation is not practiced properly.

Step-by-step solution

1. Step 1: Define delegation as the act of assigning responsibility and authority to a subordinate while retaining accountability.
2. Step 2: List the steps: identify tasks to delegate, select the right person, provide necessary resources, set clear objectives, grant authority, and monitor progress.
3. Step 3: Explain benefits to the manager: reduced workload, focus on strategic tasks, and improved team competence.
4. Step 4: Explain benefits to the subordinate: skill enhancement, increased motivation, and clearer career pathways.
5. Step 5: Highlight pitfalls: unclear expectations, lack of authority, and inadequate follow‑up.
6. Step 6: Provide examples of how these pitfalls can be avoided: clear communication, empowerment, and regular feedback.
7. Step 7: Conclude with a brief summary of delegation’s importance.

Concept tested: Delegation and its benefits

Published 13 October 2026 · How this solution was prepared and checked