Lesson eLearning

A manufacturing unit reports low morale and frequent absenteeism. Draft a directing plan that includes delegation, motivation, communication, and performance monitoring to address these issues. List the key steps you would take.

hard 4 marks Class 12 · Business Studies · Directing
Answer
Identify tasks, delegate, set clear objectives, provide resources, communicate expectations, monitor progress, give feedback, and recognize achievements.

Step-by-step solution

  1. Step 1: Conduct a quick survey to pinpoint causes of low morale.
  2. Step 2: Identify tasks that can be delegated to supervisors.
  3. Step 3: Delegate those tasks, ensuring clarity of objectives and authority.
  4. Step 4: Provide necessary resources and training for the delegated tasks.
  5. Step 5: Communicate the new structure and expectations to all staff.
  6. Step 6: Implement a performance‑monitoring system (KPIs, regular check‑ins).
  7. Step 7: Give constructive feedback and recognise improvements publicly.
  8. Step 8: Review absenteeism trends and adjust plan as needed.
Common mistake: Neglecting to link delegation with clear objective setting.

Concept tested: Comprehensive directing plan

Published · How this solution was prepared and checked

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