Lesson eLearning

A consumer bought a refrigerator for ₹75,000. After 1 year, the refrigerator broke and damaged the floor costing ₹80,000. The consumer claims compensation equal to twice the actual loss and files the complaint with the District Commission. What is the total compensation payable considering the jurisdictional limit?

hard 5 marks Class 12 · Business Studies · Consumer Protection
Answer
₹1,00,000

The correct answer is ₹1,00,000 — Therefore compensation payable = ₹1,00,000.

Step-by-step solution

  1. Actual loss = ₹80,000.
  2. Compensation = 2 × ₹80,000 = ₹1,60,000.
  3. District Commission can award up to ₹1,00,000.
  4. Therefore compensation payable = ₹1,00,000.
Common mistake: Neglecting the ₹1 lakh jurisdictional ceiling

Concept tested: Compensation calculation under jurisdiction

Published · How this solution was prepared and checked

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